Certificates

To best protect your certification, and to protect against the fraudulent use of your certificate number and card, we cannot copy, fax or scan and send a copy of your certificate to you or anyone else.

While this can be inconvenient, please understand that our first priority is to protect you, and your information. To do this we can make no exceptions. In this way we can also indirectly protect any uncertified worker from the injuries that are more likely to result from using a fraudulent certificate to work without the training needed.

We can, however, provide you or your employer verbal confirmation of your certification status. If you or an employer of yours calls Enrolment Services, we will gladly confirm that you have been certified in a certain class, and we will supply your expiry date as well. It is our hope that in this way you can continue working in a situation where you urgently need your certificate.

There are 3 options for obtaining a replacement certificate. All require a completed Replacement Certificate Form which is available from any Enform location or you can download it here.

There is a nominal fee to process your application, (this includes verifying your certification details, confirming your identity, and reissuing the certificate). You will find the current fee details on the form.

1. In Person

Coming into an Enform location is the fastest way to obtain a replacement Enform certificate.

Bring your completed form (or complete the form available on-site) to any of our 4 locations in Western Canada along with one piece of government-issued photo identification (driver's license, passport, etc.) and we will process your replacement certificate while you wait. (this takes about 10 minutes). Click here for Enform location details and maps.

2. Via Mail

If you can't get to an Enform location, you can have your replacement certificate sent to you. This method is convenient, but does require a notarized application in order to verify your identify.

To receive a replacement certificate by mail, print, and complete the Enform Replacement Certificate Application Form. Then have your application notarized by a Commissioner for Oaths or Notary Public (many lawyers are Commissioners, ask at your bank for this service, or check your local phone directory to find one close to you); or

3. Through Your Employer or Instructor

Ask your employer (or instructor) if they are an Enform Designated Representative. Many oil and gas industry employers as well as Enform instructors are Designated Representatives. Designated Representatives can notarize in the same way as a notary public. (see below for how your employer can become a Designated Representative).

Once your application completed and notarized you can fax or mail the form to the Enform Calgary office with payment and it will be processed within 5 days. (often sooner)

Enform Calgary

5055 - 11 Street NE

Calgary Alberta

T2E 8N4

Fees

You can pay for your replacement fee by Visa, Mastercard, cash or debit at an Enform location. Credit card details can be sent on your application, or we can take your payment over the phone.

Employers/Instructors as Designated Representatives

Employers and Enform Instructors can submit a Replacement Certificate Form on behalf of their employees/students if they have arranged to become a Designated Representative with Enform.

To become an Enform Designated Representative for this purpose, a written request must be submitted to Enform on original company letterhead. The request must come from and include the name and signature of senior management. It must also contain the names and signatures of the proposed representative(s).

Once the employer has become a Designated Representative, replacements can be ordered by faxing or mailing a completed Replacement Certificate Form signed by both the student and the Designated Representative. Replacement Certificates can be paid for in the same manner as listed above, or on account if this has been arranged.

Looking for Your Original Certificate?

If you registered yourself, paid the course fees and took your course at an Enform Campus, and have not received your certificate please call our Certification Department to investigate. But don't wait. You must call us within 3 months of completing your course to avoid the fees of a replacement certificate. If you supplied us with a mailing address at the time of the course but then moved, you are responsible to advise us of your new address before the Certificate is mailed.

If your employer registered and paid for your course tuition, it is likely that the certificate was sent directly to them.You will need to contact them directly to find out where your certificate is. We can only print and distribute one original certificate, therefore if your employer has not forwarded your certificate to you, you can fill out a Replacement Certificate Form as above, but replacement fees will apply.

If you took your course somewhere other than an Enform Campus and you did not receive your original Enform Certificate you will need to contact that company or instructor directly, as soon as possible and before your temporary certificate expires. Your original certificate can only be obtained through that supplier directly. Any requests for replacement certificates through Enform will incur the replacement fee. However, Enform will gladly investigate when your original certificate was mailed to your provider for you. Please call our certification department.

Enform Enrolment Services: 1.800.667.5557

File Attachments PDF document  replacement_certificate.pdf

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